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    Shipping Information

    Shipment Support:
    We ship virtually to any address in the world. We strictly follow a 'No Profit - No Loss' principle for our shipping cost, that means we charge you the exact same amount what our shipping company charge us for shipment in any part of the world. Also we do not charge a single dollar for the water-proof, tamper-proof packaging that we do for all our consignments.

    Click Here to view the list of countries where we ship.

    Shipping Cost:
    Shipping costs depend upon two important factors.

    1. The destination country & place where the Order has to be shipped.
    2. Total weight of your Order.
    Shipping Partner:
    All our shipments are sent through FedEx / DHL as they are the world's premier logistics carriers having an extensive network in all parts of US/Canada and Europe. In the other parts of the globe like Middle East, Australia and Asia, they deliver through their local strategic alliance partners, assuring you of timely and guaranteed delivery which is the global commitment of FedEx / DHL.

    Shipping & Delivery Time:
    After you place an order with us, we will estimate the shipping and delivery dates of your Order and we will send it to you through an e-mail. The estimate is totally based on the Shipping country and the availability of the product ordered by you.

    Basically the delivery process involves two steps:

    • Kashmir Oriental Carpet Enterprises delivers the Ordered product/s to FedEx/DHL and
    • FedEx/DHL delivers the Ordered product/s to you.
    Customs:
    You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

    Additionally, when ordering from Kashmir Oriental Carpet Enterprises, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

    Generally, customs forms for international packages will list the value of your order's contents by product type. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

    Also, we may provide certain order, shipment and product information, such as types of carpets, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

    Communication Links:

    Kashmir Oriental Carpet Enterprises
    20, Crush Hall, World Trade Centre
    Cuffe Parade, Mumbai 400 005. India

    Tel: +91-022-2218 3284
    TeleFax: +91-022-2218 8851

    E-mail: contact@carpetsofkashmir.com

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    © Kashmir Oriental Carpet Enterprises, All Rights Reserved
    20, Crush Hall, World Trade Centre,Cuffe Parade, Mumbai 400 005. INDIA.
    Tel: 91-22-2218 3284. Telefax: 91-22-2218 8851
    Email: contact@carpetsofkashmir.com

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