All our carpets come with various 'Certificates Of Authenticity', guarantee
documents (all documents certified by Government of India) and the prestigious 'RugAssure' certificate
relating to the quality of the carpets (the knots of the carpet, the make of
the carpet, fibers, dyes, etc. that have been used) along with your purchased
carpet. These documents serve as the warranty that we intend to offer you for
the purchase that you have done from us and we stand guaranteed for the quality
of our products during its entire lifespan. The 'RugAssure'
certificate is also essential for your insurance purposes and also for appraisals
that are conducted by art collectors from time to time.
Click here to view the sample certificate.
The following Frequently Asked Questions will clarify the requirement of these certifications:
1. What is RugAssure?
RugAssure is a Certificate of Quality that is issued by our company - Kashmir
Oriental Carpet Enterprises that guarantees the product sold by us as authentic
and provides a lifelong assurance to you towards the quality and genuineness
of the product bought by you.
2. How is RugAssure Certificate issued?
All our products go through a rigorous quality-check program undertaken by our
Quality Control Management Department whereby each and every carpet (rug) that
is manufactured in our handlooms goes through a meticulous physical inspection
for any possible manufacturing defects, size variations, flaws in designs or
color-matching, etc. After an extensive exercise of this procedure our carpets
are finally endorsed with the unique and most respected - RugAssure Certificate
of Quality that vouches for the authenticity of the carpet for its entire lifetime.
3. What is the importance of RugAssure?
In a highly unorganized cottage industry like carpet weaving where the only guarantees
offered to the buyer is the 'trusted word' as spoken by the carpet-seller,
we have initiated the unique principle of selling all our carpets only with
a genuine RugAssure Certificate that stands for a promise of guarantee and
assurance for all our products. Each RugAssure Certificate carries a stamp
of approval from our RugAssure department and verifies all the important yardsticks
of quality by which the carpet weaving technique is universally adjudged.
Your RugAssure Certificate will inform you about these important points of your
carpet purchase:
- Type of Material/s used in the making of the carpet
- Synopsis of the design, pattern and motif along with a brief background of the weaver/artist
- Exact dimension and size of the carpet
- Number of Knots or Stitches per square inch would be thoroughly checked and certified
- Type of Colors or Dyes that have used in the carpet
- Place of origin including the exact village or town where the carpet has been made
- A declaration of the carpet being made without any Child-Labor
- The value or the price of the carpet (available only on request)
