All the products are work of art and are entirely hand-made handcrafted product of Kashmir, India that has been painstakingly created using the finest handpicked natural fibers and dyes. As you are already aware that this is indeed a lifetime purchase, nonetheless it is in your hands to ensure that it is certainly so and can thus become a treasured and precious part of your family heirloom that can be cherished for years to come.
General Washing & Maintenance Instructions:
- To be dry-cleaned or steam cleaned or hand washed only.
- Use only cold or lukewarm water and carpet shampoo for scrubbing with the help of a cotton swab or a sponge.
- Do not use strong detergents or solutions with concentrated alkaline contents.
- Avoid drenching the entire carpet and dry the back of the carpet first if and when soaked.
- Avoid direct sunlight on the carpet
- Please Vacuum or Hoover the carpet along with the pile of the carpet and never against the pile (i.e. only in one direction).
- As the carpets are Moth proof hence do not use any naphthalene balls or anything similar for storage purposes.
Walk on Your Rug Barefoot:
The best way to keep a rug clean and long lasting is to keep it from getting dirty. Removing your outdoor shoes when you enter the house is an easy way to add years to the life of your rug, and to decrease the expense of professional cleanings. Bare foot, clean slipper or sock footed traffic is much kinder to your rug than hard soled or high-heeled shoes. Leaving your outdoor shoes at the entrance to you home tracks in much less dirt.
Having several pairs of clean cotton slippers in different sizes for your guests will encourage visitors to relax and feel at home while protecting your carpets.
And don't forget to:
- Vacuum regularly
- Remove spills immediately
- Professionally clean (for residential use: once every year or two)
Basic Directions For Stain Removal:
To remove stains and add to the beauty and life of your carpet use the following instructions in order. Removal of most common stains is easiest if attended to promptly. Apply cleaning materials directly to the stain. Allow to stand for ten seconds and then blot, do not wipe. Always test for color fastness on an inconspicuous spot on the carpet.
- Remove excess soil promptly by blotting or scraping with a dull edge first. The back edge of a butter knife works well.
- Do not wipe stain. Always blot gently with an absorbent clean white cloth.
- Avoid getting the carpet too wet.
- When dry, gently brush to restore pile.
- Some stains are difficult to remove and you may need to repeat the process several times.
- Some stains are permanent and must be removed with the help of a professional carpet cleaner.
Removing Tea/Coffee Stains:
- Mix one teaspoon of a neutral detergent, ( a mild detergent containing no alkalis or bleaches), with one cup luke warm water. Blot with clean white cloth dampened with this solution.
- Mix one third cup of white household vinegar with two thirds cup of water. Blot.
- Blot with a sponge with clean water.
How to Determine if Your Rug Needs a General Cleaning?
- While lifting a corner of the rug, kick the back of the rug briskly. If a cloud of dust flies out of the pile, the rug is dirty and needs cleaning.
- If your hand becomes dirty after rubbing the pile vigorously for five to ten seconds, the rug needs cleaning.
- With the pile facing you, fold a part of the rug back on itself so that the pile opens along a line of knots. Look down into the pile at the foundation of the rug. If the warp and weft look dirty, or you can see dirt deep where the vacuum can't reach it, the rug needs cleaning.
How to Find a Qualified Carpet Cleaner?
Do not trust just any cleaner with your fine rugs. In order to find a qualified expert you can try several approaches. If there is a dealer of fine oriental carpets in your area inquire as to who they recommend to their customers. You can approach a museum and inquire about who they trust. You can find a carpet cleaner through the "Yellow Pages" or the internet, but always ask for references and take the time to call several past customers to see if they were satisfied.
How to wash Pashmina/Silk Pashmina shawl?
General Tips for all Cashmere products:
- Do not wear the same garment frequently, allow the garment two or three days' rest after one day's wearing.
- A silk scarf goes well with cashmere top and cardigan, to put it between your cashmere top/cardigan and your neck will also prevent powder or other cosmetics stains.
- Do not wear the garment next to rough clothing, metal necklace, bracelet, belt and rough leather such as crocodile leather bags. Dress up your cashmere with silk scarf and pearl accessories instead of accessories with rough surface.
- Pilling is caused by abrasion during regular use, it often develops on elbows, on the seat of skirts, and in areas rubbed by a bag or briefcase, even seat belt. Soft, fuzzy surfaces are more susceptible than others. So for cashmere and silk/cashmere, it is normal when pilling develops in some areas after times of wearing.
- To avoid pilling, it is important not to rub the garment with rough clothing, metal accessories, bags and all kinds of belts. In case you can not avoid the belts such as seat belts, cover your garment with a silk or synthetic fibers scarf, make sure it is the smooth surface that is next to your garment.
- To remove pills, just manually pick them off. Do not rub and brush the garment.
Feedback:
We highly value the precious feedback, suggestions or grievances received from our customers and therefore we would immensely appreciate your response for our products that you have purchased and the related service pertaining to the same for further improvements in our organization.
For any queries or comments please e-mail us and we will be glad to assist you.
